10th Anniversary Sale

Cloud Slipper New Zealand

Gifts that Leave a Mark

Gifting goes beyond tradition — it’s an expression of warmth and care.

At Cloud Slipper, every pair is crafted to bring comfort, joy, and a lasting impression to the ones you cherish most.

Celebrating 10 Years of Cloud Slipper

Welcome to Cloud Slipper.

This year marks our 10-Year Anniversary, and we’re celebrating with limited-time anniversary pricing across the store.

Discover standout styles, seasonal favorites, and exclusive offers while they last.

30-Day Returns
Free NZ Shipping
Consumer Guarantees Act
Tracked Delivery
Have a question?

We ship within New Zealand only. Orders are processed in 1–3 business days, then dispatched with:

📦 Standard Tracked Delivery: 3–7 business days (Free) ⚡ Express Delivery: 1–3 business days

A tracking email is sent once your order has been dispatched. Weekend and public holiday orders are processed the next business day.

Yes — free Standard Tracked shipping is available on all New Zealand orders, with no minimum spend required. Express Delivery is also available. All shipping options and costs are shown at checkout before payment.

We accept change-of-mind returns within 30 days of delivery. Items must be unused, undamaged, and returned in their original packaging.

Under the Consumer Guarantees Act 1993 (CGA), you may be entitled to a repair, replacement, or refund if your item is faulty, damaged, or not as described. We do not offer direct exchanges.

Email support@cloudslippernz.com with your order number to start a return.

Once we receive and inspect your return, approved refunds are processed within 3–5 business days to your original payment method. Your bank or payment provider may take an additional 5–10 business days to apply the credit.

Our sizes are shown clearly on each product page. To measure your foot:

  1. Stand on paper and trace your foot outline
  2. Measure heel to longest toe in centimetres
  3. Match your measurement to the Size Chart — if you're between sizes, size up

Use the 📏 Size Chart button on this page for the full conversion guide. Not sure? Email us before ordering.

We accept all major payment methods — all transactions are processed securely and we never store your card details.

Visa & Mastercard American Express Apple Pay Google Pay Shop Pay PayPal

We're sorry to hear that. Please email support@cloudslippernz.com within 30 days of delivery with your order number and clear photos of the issue.

Under the Consumer Guarantees Act 1993 (CGA), you may be entitled to a repair, replacement, or full refund for faulty, damaged, or misdescribed goods. We cover return shipping costs in these cases where applicable.

Once dispatched, you'll receive an email with your tracking number and a direct link to follow your delivery. If you haven't received tracking details within 3 business days of ordering, please check your spam folder or contact us.

Our team is available Monday – Friday, 9:00 AM – 5:00 PM (NZT). We aim to reply to all enquiries within 1–2 business days.